Frequently Asked Questions
How long does it take for a child to pedal confidently?
Most beginners pedal steadily within 2–4 sessions after learning to glide and brake. Every child progresses at their own pace, and that’s okay.
What equipment should we bring?
A properly sized bike, a certified helmet, and closed-toe shoes. Water and a light snack help during breaks.
Do you provide bikes?
We recommend bringing your child’s own bike for familiarity. Limited loaner balance bikes are available for early sessions—ask when booking.
What if my child is anxious after a previous fall?
We offer a Confidence Rebuild option focused on trust and tiny steps. Parents learn supportive language that eases pressure.
What happens in bad weather?
For safety, we may reschedule during heavy rain, lightning, or high winds. Your coach will notify you at least 90 minutes before start time.
How do payments and refunds work?
Payment confirms your spot. Refunds are available up to 7 days before the first session; otherwise we try to offer credit for a future date.
Do you offer scholarships?
Yes, we reserve limited sliding-scale spots each month. Ask via our contact form; we respond within 2–3 business days.
Can parents join the ride?
Parents are welcome to observe and may join our Family Ride Workshop to align signals and roles for shared rides.